FAQs
Shipping
-
If we receive your order before 4 pm, we will ship it the same day!
Normal Shipping (PostPac Economy) usually takes around 2-3 business days
And Express Shipping (PostPac Priority) usually takes around 1-2 business days
-
For now we just ship to Switzerland and Liechtenstein
For European-wide shipping, please contact us in advance
-
We might be able to arrange pick up option. Please contact us first to discuss the details
Order
-
You can only cancel orders before they were shipped. Please immediately write us, so we can iniciate the cancellation!
-
Feel free to text us anytime! We will answer within 24 hours!
Products
-
Of course! Every Card related items are official items of The Pokémon Cooperation!
We also offer accessoires by thrid-party suppliers (for example: UltraPro)
-
We really appreciate any product wishes, so we can offer your favorite Pokémon Cards!
Please let us know over the contact form!