Shipping Information
We are committed to delivering your orders promptly and efficiently. Below is an overview of our shipping policies:
Processing Time
Order Handling: Orders are processed within 1 day
Order Cut-off Time: Orders placed after 4:00 PM will be processed the next business day.
Shipping Methods and Delivery Times
Standard Shipping: Delivery within 2-3 business days.
Express Shipping: Delivery within 1-2 business days.
Please note that delivery times are estimates and may vary due to external factors beyond our control.
Shipping Rates
Standard Shipping: CHF 6.95 flat rate
Express Shipping: CHF 8.95 flat rate
Free Standard Shipping: Currently not available
International Shipping
Please contact us first before placing an order
Order Tracking
Once your order is shipped, you will receive a confirmation email.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work diligently to resolve the issue.
Contact Us
For any questions or concerns regarding shipping, please reach out to us on our contact page.
This shipping policy is subject to change without notice. Please review it periodically for any updates.